Privacy Policy

The information we collect depends on how you interact with Saffa Resource Assistance.

Information You Provide to Us

We may collect information such as:

• Name

• Email address

• Telephone number

• Mailing address

• Information submitted through contact or assistance-request forms

• Employment or career information provided for resume or employment assistance

• Volunteer or community-partner information

• Donation information

• Information about resources or assistance you are seeking

• Other information you voluntarily provide to us

Individuals requesting assistance may choose to provide additional personal information necessary for Saffa to understand their circumstances, determine available assistance, or connect them with appropriate community resources.

We will seek to collect only the information reasonably necessary to provide the requested assistance or fulfill our charitable purposes.

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2. Information About Refugees and Individuals Seeking Assistance

We recognize that individuals and families seeking assistance may share information that is personal, sensitive, or related to difficult circumstances.

Saffa Resource Assistance is committed to treating this information with dignity, discretion, and respect. Information provided by individuals seeking assistance will be used primarily to evaluate needs, provide services, coordinate approved assistance, make appropriate referrals, and fulfill our charitable mission.

When appropriate and with authorization, we may share limited information with community organizations or service providers for the purpose of connecting an individual or family with requested resources.

We will not publicly identify individuals or families receiving assistance, use their stories for fundraising or promotional purposes, or publish photographs or identifying information without appropriate permission.

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3. How We Use Information

Saffa Resource Assistance may use information collected through our website to:

• Respond to questions and requests for assistance

• Provide resource navigation and referrals

• Provide employment-readiness services, including resume and interview assistance

• Evaluate requests for charitable assistance

• Connect individuals with community resources and partner organizations

• Process and acknowledge donations

• Communicate with donors, volunteers, supporters, and community partners

• Coordinate volunteer opportunities

• Provide organizational news or updates when requested

• Improve our programs, services, and website

• Maintain appropriate organizational and financial records

• Protect the safety and integrity of our organization and those we serve

• Meet legal, regulatory, financial, or reporting requirements

We will not use personal information in ways that are materially inconsistent with the purposes for which it was collected without appropriate notice or authorization.

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4. Donations and Payment Information

When you make an online donation, your transaction may be processed through a third-party payment processor.

Saffa Resource Assistance does not intend to directly store complete credit card or debit card numbers on its website. Payment processors may collect and process financial information according to their own privacy policies and security practices.

We may retain information necessary to maintain donation records, issue acknowledgments, communicate with donors, and meet financial and legal requirements.

Unless required by law, authorized by the donor, or otherwise disclosed at the time of the donation, Saffa Resource Assistance will not sell or exchange donor information for commercial purposes.

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5. Sharing of Information

Saffa Resource Assistance does not sell or rent personal information.

We may share information when reasonably necessary with:

• Service providers that help us operate our website or organization

• Payment processors

• Professional advisors, such as accountants or attorneys

• Community organizations or service providers when making an authorized referral

• Government or regulatory authorities when required by law

• Other parties when necessary to protect the rights, safety, or property of Saffa Resource Assistance or others

When practical, we will limit information shared with outside organizations to what is reasonably necessary for the intended purpose.

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6. Confidentiality and Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Access to sensitive information should be limited to individuals who need the information to perform authorized responsibilities on behalf of Saffa Resource Assistance.

However, no website, email system, electronic transmission, or data-storage system can be guaranteed to be completely secure. For this reason, users should avoid submitting highly sensitive information through general website contact forms unless specifically requested through an appropriate method.

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7. Cookies and Website Analytics

Our website or website service providers may use cookies and similar technologies to support website functionality, understand how visitors use the site, and improve the visitor experience.

We may also use website analytics services that collect information such as browser type, device information, pages visited, approximate geographic information, and website usage patterns.

Where available, visitors may control certain cookies through their browser settings or website cookie preferences.

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8. Email Communications

If you subscribe to organizational updates, newsletters, or other communications, we may use your contact information to send those communications.

You may unsubscribe from promotional or informational email communications at any time by following the unsubscribe instructions included in the communication or by contacting Saffa Resource Assistance.

We may still send communications necessary to respond to an inquiry, administer a donation, provide requested assistance, or maintain an existing relationship.

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9. Third-Party Websites and Resources

Our website may contain links to government agencies, nonprofits, community organizations, employers, service providers, or other third-party websites that may be useful to the people we serve.

A link from Saffa Resource Assistance does not necessarily constitute an endorsement of every service, statement, or practice of that organization.

Saffa Resource Assistance is not responsible for the privacy practices, security, availability, or content of third-party websites. Visitors should review the privacy policies of those organizations before providing personal information.

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10. Children's Privacy

Our website is not intended to independently collect personal information directly from children under the age of 13.

If assistance is being requested for a child or family with minor children, information should be submitted by a parent, legal guardian, or other appropriately authorized adult.

If we learn that personal information has been collected directly from a child under 13 in a manner inconsistent with applicable law, we will take reasonable steps to address the information appropriately.

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11. Accessing or Correcting Your Information

You may contact Saffa Resource Assistance to request that we review or correct certain personal information you have provided to us.

We may need to retain certain information when required for legal, financial, charitable-assistance, grant, audit, record-retention, or other legitimate organizational purposes.

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12. Photographs, Testimonials, and Personal Stories

Saffa Resource Assistance recognizes the importance of protecting the dignity and privacy of the individuals and families we serve.

We will seek appropriate permission before using an identifiable individual's photograph, testimonial, personal story, or other identifying information for marketing, fundraising, social media, or public communications.

Receiving assistance from Saffa Resource Assistance will not be conditioned upon agreeing to participate in publicity, marketing, photography, or fundraising activities.

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13. Changes to This Privacy Policy

Saffa Resource Assistance may update this Privacy Policy as our organization, services, technology, or legal obligations evolve.

When changes are made, the revised policy will be posted on this website with an updated “Last Updated” date. We encourage visitors to periodically review this page.

 

14. Contact Us

Questions, concerns, or requests regarding this Privacy Policy or the handling of personal information may be directed to:

Saffa Resource Assistance
Beaufort County, North Carolina
Email: info@saffahelp.org
Telephone: xxx-xxx-xxxx
Mailing Address: 729 Taylor Road, Chocowinity, NC 27817

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New Beginnings. Lasting Opportunity.